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MT 400 Unit 1 Assignment Business Process Management
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MT 400 Unit 1 Assignment Business Process Management

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MT400: Business Process Management

Unit 1: Assignment

Our book proposes a business process management (BPM) model that consists of 10 phases. Over the next few weeks, as you learn about each of these phases, you will be applying the concepts to a specific business process. The Assignments in this course constitute a course-long project in which you will evaluate various aspects of this process.

You will select the process you will use in this Assignment. You will prepare the foundation for your project by identifying a real-world organization that would benefit from applying the business process management (BPM) model in the workplace. You may select the organization where you currently work OR where you previously worked. If possible, you should strive to choose an organization and process that you have knowledge about. If you select an organization that you do not have direct contact with, be sure you can gather sufficient information (via the library, the internet, or by interview) about the organization and its operations.

It is important to select a process that will provide a good basis for applying the 10 phases that are coming up. Since you do not know what these phases entail just yet, it is difficult to know what kind of a process works best. To get a better understanding of what is coming up, it is recommended that you carefully read the two and a half page summary of the 10 phases that starts on page 56. This may give you an idea of what type of questions you will be asking about the process you select.

For this Assignment, write a 4–6 page paper (double spaced, not including title page or references) that includes the following components (use the subheadings below):

Organization

Identify and provide details regarding the organization for which you will be presenting information about the BPM model. Include the company name, location, size, and primary business area (What does the business do?). Also describe what connection you have to the organization, if any. If not, explain how you will gather information about their operations.

Process

Describe the business process that you have selected, as you did in the discussion. Clearly state:

1. The objective of the process.

2. The scope (Where the process begins and ends).

3. A brief description of those involved.

In order to ensure the process you select is rich enough to support this project; your answer to

the items in the following checklist must be “yes.” Briefly explain each item:

• Significance: Does this process have some strategic significance or a significant impact

on the operations of the organization?

• Scope: Does this process have various stakeholders, in addition to multiple people

involved in its execution?

• Ambiguity: Is it possible to list the steps in this process, from beginning to end?

• Outcomes: Are there specific goals and deliverables associated with this process that

can be listed and measured?

Justification

1) How can this business or organization benefit from learning about the BPM model?

2) What unique challenges will this organization have in using or implementing the BPM?

Grading note: In the grading rubric below, you will see a section on analysis and critical

thinking. The points in this section will partly be based on your ability to apply the concepts

discussed in your Assignment to the specific circumstances and details of the

process/organization you selected. Writing in general terms, without applying the concepts and

analyzing your specific project, may get you points in the content section, but you will lose

points in the analysis section.

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